My-ITEC Intelligent Services Sdn Bhd was formed in 2010 from collaboration between My-Partners Sdn Bhd and ITEC Intelligent Services Ltd.

My-Partners has 9 years of experience in ICT business in Malaysia while ITEC Intelligent Services Ltd has been in technical call center industry since 2006.

My-ITEC's mission is to provide a new breed of technical support and customer care helpdesk in Malaysia. Equipped with strong experience in the UK, My-ITEC wishes to replicate the same business model here and hope to be able to provide a world-class support for customers in Malaysia.

Our vision is to become the leading technical helpdesk company in Malaysia with outstanding technical engineers and agents to service any industry in Malaysia.With My-ITEC directors and personnel experience in various industries we believe we can achieve the vision easily and deliver world class services 24 hours per day, 365 days per year, nationwide.

Keeping Your Customers Satisfied among services offered by My-ITEC are:

• Managed technical helpdesk
• Managed customer service helpdesk

Both services are using one of ITEC comprehensive consulting portfolio system, Intellidesk and it can be a 24/7 dedicated technical helpdesk to service your organization's end-customers nationwide. The technical helpdesk center is centralized to cater to any technical assistance for your products, services and internal technical support.